This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder as applicable, and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.
PAYGENT SOLUTION PRIVATE LIMITED, a company incorporated under the Companies Act, 1956 having its registered office at Unit No.107, First Floor, Sentrum Office Block, Sristinagar, Asansol, Paschim Bardhaman, West Bengal 713301 (hereinafter referred to as “Paygent”) owns and operates www.paygent.in.
At Paygent, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We work hard to earn your confidence so that you can enthusiastically use our services and recommend others to participate in dealing with us. Please read the following policy to understand how your personal information will be treated as you make full use of our Website. For the purposes of this Privacy Policy, “users” (also referred to as “you”, “your”, “user”) shall mean all such persons having access to the Platform of Paygent and/or persons availing services offered through the Platform or otherwise including without limitation Paygent’s service providers, end customers and/or any third party using or accessing the Paygent Platform/Website.
We promise that we will not sell or rent your personal information to third parties or use the same for unsolicited emails or messages without your explicit consent. From time to time we may reveal general statistical information about our Platform/Website and visitors, such as number of visitors, services purchased, etc. Your trust and confidence are our highest priority.
For the purposes of this privacy policy, ‘Personal Information’ means and includes all information and sensitive personal data that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit card details, debit card details, cardholder name, card expiration date, information about User mobile phone, DTH service, data card, electricity connection and any details that may have been voluntarily provided by the User in connection with availing any of the services on this site. Exception: Any information which User provides to an open, public environment or forum including (without limitation) any blog, chat room, social networking site, albums, community, classifieds or discussion board, is not confidential, does not constitute Personal Information, and is not subject to protection under Privacy Policy.
Paygent uses Personal Information for providing User with services explicitly requested by the User, to resolve disputes, troubleshoot concerns, for promoting safe services, collect money, assess User’s interest in our services, inform User about offers, services, updates, customize User’s experience, detect & protect Paygent against error, fraud and other criminal activity, enforce our terms and conditions, etc.
Paygent may collect non-personal information about User whenever they use and interact with the services. Non-personal information may include the browser name, the type of computer and technical information about means used by the User to connect to Paygent services, such as the information about the operating system and the internet service providers utilized and other similar information.
This information is aggregated and used to help Paygent provide more useful information to the User and to understand which part of the services, its products and services are of most interest. If Paygent does combine non-personal information with Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.
A cookie is a small file which asks permission to be placed on the User’s device memory. Once agreed, the file is added and the cookie helps analyze web traffic. Cookies allow services to respond to the User as an individual. The services can tailor its operations to the User’s needs, likes and dislikes by gathering and remembering information about preferences.
Cookies help us better understand User behavior, and tell us which parts of the services Users have visited. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that IP addresses or similar identifiers are considered Personal Information, we treat them as such.
User can choose to accept or decline cookies. Most web browsers automatically accept cookies, but Users can modify browser settings to decline cookies. This may prevent full advantage of services.
Advertisements appearing on Paygent services may be delivered by advertising partners who may set cookies. These cookies allow the ad server to recognize the User’s device and compile non-personal information to deliver targeted advertisements. This Policy does not cover the use of cookies by advertisers.
By using the Services, User signifies acceptance of this Policy. If the User does not agree, please do not use Paygent services. Continued use following changes to this Policy will be deemed acceptance.
Paygent will not share any personal or sensitive data with external organizations unless required to provide services or to complete a legitimate transaction or comply with law. Disclosure may occur if directed by court, regulatory or statutory authorities, with prior consent from the User when possible.
Paygent may access, preserve and share information in response to legal requests if required by law, to detect and prevent fraud or illegal activities, to protect Paygent, users, or others. This may include cooperation with law enforcement or regulators.
Paygent shall take all reasonable precautions to maintain the confidentiality of personal data, including employee training and restricted data access.
Paygent website may contain links to other sites. Paygent is not responsible for the privacy practices of such websites. Users are encouraged to review their privacy policies.
If Paygent or its assets are acquired, User data may be transferred to the new owner as part of the transaction.
Paygent may update this Privacy Policy periodically. Updated versions will be posted on the website. Users are advised to review the policy regularly.